What to Expect: Your Free In-Home Evaluation
Booking a stranger to come into your home takes a little trust, so here’s exactly what happens when we visit — what we look at, what we ask, and what you get when we leave.
Before we visit
Nothing to prepare. It helps if the stairs are clear of clutter, and it’s useful to know who’ll be using the lift and what makes the stairs hard for them — but we’ll ask you all of that when we’re there.
During the visit
The evaluation is quick and relaxed — most of the visit is us measuring and answering your questions. Here’s what happens:
- We look at your stairs. Straight run, turns, landings, how wide and steep they are, and what’s at the top and bottom. This tells us whether a straight or curved lift fits.
- We measure. Precise measurements of your staircase — especially important if a custom curved rail is needed, since that rail is built from our numbers.
- We ask about who’s using it. Who’ll ride the lift, what their mobility is like, and what they need to feel safe. That shapes which model and options we recommend.
- We show you how it works. You’ll see how the chair rides, how the seat and footrest fold away, and how the controls work — so you can picture it on your own stairs.
- We answer your questions. Cost, timeline, installation, maintenance, what happens with the stairs — ask us anything. We’ve heard it all.
Your quote — no pressure, no games
After the visit, you get a written quote with your exact price — for your stairs, your home, your situation. Not a range, not a “today only” number. Take it, think it over, talk to your family. We don’t do high-pressure sales tactics, and we won’t follow up with pushy calls. The decision is yours, on your timeline.
What happens next
When you’re ready, call or email us and we’ll get your installation scheduled. For a straight stairlift, that can move quickly. For a curved stairlift, the custom rail goes into manufacturing first, then we install once it arrives — and we’ll keep you posted the whole way.
That’s the whole process. No surprises, no obligation — just a clear look at your stairs and an honest number.
Main Office: (878) 287-2877 Pittsburgh area: (724) 396-5730 Northwest & Central PA: (814) 460-7977 info@getmeupstairs.com Hours: Monday–Friday, 9:00 AM – 5:00 PM